物流政策

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders are not processed or shipped on weekends or U.S. public holidays. During product launches, promotions, holidays, or other periods of high order volume, processing may take longer than usual.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Destinations

We ship to addresses in the United States and selected international destinations.

Available shipping methods, delivery estimates, and shipping costs are calculated and displayed at checkout based on your shipping address and the items in your order.

Delivery Estimates

For orders shipped within the United States, delivery usually takes approximately 3–7 business days after the order has been processed.

International delivery times vary depending on the destination, shipping method, customs processing, and local carrier conditions. Delivery estimates shown at checkout are estimates only and are not guaranteed.

Shipping delays may occur due to severe weather, carrier disruptions, customs processing, incorrect address information, or other circumstances beyond our reasonable control.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping or another shipping promotion is offered.

Promotional shipping offers may be subject to minimum order values, eligible destinations, product exclusions, or other conditions stated at the time of the promotion.

International Orders, Customs, and Duties

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Any customs duties, taxes, or additional fees are the responsibility of the customer unless otherwise stated at checkout. We are not responsible for delays caused by customs or for packages held, returned, or refused because of unpaid customs charges.

Customers are responsible for providing accurate and complete shipping information and for complying with the import requirements of their destination country.

Incorrect or Incomplete Shipping Information

Please review your shipping address carefully before completing your order.

We are not responsible for delivery delays, additional shipping charges, or lost packages caused by an incorrect or incomplete address. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Lost, Damaged, or Missing Packages

If your package appears to be delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first using the tracking information provided.

If you need further assistance, contact us through our store's contact page with your order number and tracking details. We will review the shipment and work with the carrier where appropriate.

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and damaged item so that we can investigate the issue.

Split Shipments

Your order may be shipped in multiple packages if the products are stored or processed separately. You will receive tracking information for each shipment when available.